Full-Time Customer Service Representative

Posted: 09/08/2023

Our office is hiring for a Full-Time Customer Service Representative.  We are searching for someone who is looking for a long-term position.  In this role, you will be the face and voice of the Company by greeting our customers over the phone and in person, so we are searching for someone who enjoys people and is friendly and outgoing.


  • Prior customer service experience
  • Willingness to learn
  • Experience with Microsoft Word and Excel
  • Exceptional attention to detail
  • Strong interpersonal/communication skills
  • Be able to communicate in a calm, professional manner
  • Data Entry Skills
  • Documentation Skills
  • Strong problem-solving & conflict resolution skills
  • Good work ethic
  • Strong organization skills
  • Ability to multi-task in a fast-paced office environment
  • Must be a team player
  • Must be able to pass background check/drug screen
Job Duties include but are not limited to:
  • Answering phones & greeting customers
  • Attracting potential customers by answering service questions; suggesting information about other services
  • Opening customer accounts by recording account information
  • Properly routing customer accounts
  • Dispatching to drivers and other team members
  • Maintaining customer records by updating account information
  • Resolving service problems by clarifying the customer's issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Other tasks as assigned
Our Employees Enjoy:
  • Starting pay $17 per hour
  • Small company atmosphere
  • Holiday bonus pay
  • Paid Vacation after 1 year
  • Aetna medical and prescription plan (50% company paid for employee)
  • Dental, Vision, and $10,000 life insurance policy (100% Company-paid with medical plan enrollment)
Hours are 8:00am-4:30pm Monday-Thursday and 8:00am-4:00pm Friday with an occasional 7:00am start time and up to 9 mandatory Saturdays per year.
Applications must be completed at the office at 115 W Warren Street, Gardner KS 66030. Please do not email resumes.
Gardner Disposal Service, Inc is an Equal Opportunity Employer